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Frequently Asked Questions

Some frequently asked questions, but if you need to know anything more specific, lets have a chat.

01

Pricing

Transparent from the start

We keep our pricing clear so you know exactly what to expect. Our packages - Full Planning, Partial Planning, and On-the-Day Coordination - make it easy to see which level of support fits your wedding or event and budget.

02

Booking Process

Simple, step by step

1. Book your consultation or send an enquiry

2. Pick your package and level of support

3. Receive your tailored proposal

4. Confirm by signing our T&C's, and paying your deposit

5. Start Planning

03

Bespoke Services

Tailored to your day

If our standard packages don’t perfectly suit your plans, we can create a bespoke solution just for you. After your our initial call, we’ll discuss any additional costs for customising or upgrading your package so everything feels aligned with your vision.

04

Payment Plans

Easy and predictable

We generally split payments into three stages:

  • 30% deposit to secure your booking

  • 30% midway through planning

  • Final balance due three months before your wedding

05

Availability

Focus on you

We take a one-wedding-per-day approach to give our full attention to every couple. Typically, we limit bookings to one wedding per week, ensuring a high-quality, personalised experience - and we happily coordinate with clients across all time zones.

06

Cancellations

Plans can change

We understand that life happens. Our tiered payment structure reflects our cancellation terms, ensuring fairness for both sides. Please note that deposits are non-refundable, as we begin work from the moment you book, rather than waiting until closer to your date.

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